As Executive Director of Customer Service, Tim oversees the Dupps after-market business, which includes replacement parts, equipment repairs, and field service. After dedicating 28 years to the finance department, he has brought his extensive knowledge and experience to lead the customer service division. His deep understanding of Dupps and customer processes aligns perfectly with the company's enduring commitment to its slogan: “Dupps won’t let you down.”
“I am excited to help our aftermarket teams continue to improve on our best-in-class support for rendering customers worldwide. It is important that our customers understand that Dupps is a partner that is available 24/7/365 to assist customers whenever they need help or assistance.”
